Procedures

Software Documentation

Employee Handbooks

Quick Reference Tools

PSI 's technical writing professionals have created documentation for all kinds of organizations, including municipal government, utility companies, manufacturing facilities, healthcare providers and HMOs.

We custom-design our documentation to meet the requirements of the reader. In many cases, that means not only writing in plain English, but writing to accommodate the reading ability of the user. The needs of the user may also determine whether we create one hard-copy reference manual for a whole department or create on-line information that all employees can access from their workstations.

As in the fable of the blind men and the elephant, those who work closely with only one aspect of organizational operations may not have an accurate perception of how the whole functions. PSI 's technical writers bring a fresh perspective to our clients. We often help them to identify areas of strength as well as potential problems.